Our jewelry is made from recycled 925 Real Sterling Silver. Each of our gold plated pieces is finished with a 1 micron plating.

Our jewelry is designed in The Netherlands and crafted in Bali, Thailand, and Turkey. We collaborate with jewelry manufacturers that prioritize sustainability and ethics.

It's really important for us to build lasting relationships with our customers by providing exceptional customer service and using high-quality materials and expert craftsmanship to create meaningful pieces.

We wholeheartedly believe in the motto 'Do Good And Good Will Come To You!'

That's why we give back to the planet by donating 1% of our profits to the Oceans.

We aim to dispatch the orders in The Netherlands in 1-3 working days, except for weekends. For festive season and public holidays, order dispatch may take up to 3-5 days in these cases. Delivery time and costs for shipping outside The Netherlands differ per country, see below. Please note that these delivery times are expected delivery times. 

We ship our deliveries as a mailbox by PostNL with a Track & Trace code, that allows you to trace your order. Orders outside the Netherlands will be sent as a registered package, so to receive your package a signature is required.

The Netherlands, Belgium, France & Germany

• €4,95 Standard Delivery
• Free Shipping on orders above €75
• Delivery Time 1-3 working days

Luxembourg, Denmark, Italy, Austria, Sweden

• €12,00 Registered Delivery
• Free Shipping on orders above €125
• Delivery Time 2-7 working days

Rest of Europe

• €15,00 Registered Delivery
• Free Shipping on orders above €150
• Delivery Time 2-10 working days

Rest of the world

• €20,00 Registered Delivery
• Free Shipping on orders above €200
• Delivery Time 2-12 working days

When your order has been shipped, you will receive a shipping confirmation email including a track & trace number. Please be patient, as tracking information can take a few hours to update.

Customs, duties and taxes are not included in the item price or shipping cost. Any added duties or taxes are the responsibility of the customer.

When you take off your jewelry, make it a daily habit to clean it using a soft cloth. Just remember not to put too much pressure while rubbing to prevent any harm to the gold plating.

If your jewelry needs more cleaning you may clean it with warm, soapy water. Allow the item to soak for a short period. If you need more cleaning, use a gentle soft-bristled brush.

Dry your jewelry thoroughly by gently dabbing with a soft cloth.

Storing gold-plated jewelry requires gentle care. Keep it away from moisture, direct sunlight, and harsh chemicals. Store it in a soft pouch or a jewelry box with individual compartments to prevent scratching or tarnishing. Avoid exposing it to air for extended periods as this can cause oxidation. Additionally, consider cleaning your jewelry before storage to remove any oils or residues that might damage the plating over time.

To ensure the longevity of our gold-plated jewelry, it is recommended to limit exposure to water, particularly when using chemicals such as cleaning products, lotions or perfumes. Also avoid swimming in a pool or saltwater.

After a period of regular use the gold color might start to wear off or fade, ranging from several months to a few years. This depends on how you take care of your jewelry and also on the pH value of your skin.

However, regular maintenance, gentle cleaning, and avoiding harsh conditions can help preserve and extend the appearance of gold-plated jewelry for a longer time.

From the date your order arrives at your door, we give you 30 days to return your purchase for a full refund. 

To return your order, follow the steps below:

• Complete the return form.
• Repack the item(s) in its original packaging together with the return form.
• Send your package to:

Think Blue The Brand

Burgemeester Hoffmanplein 3A

3071 XA, Rotterdam

The Netherlands

The costs and responsibility for returning are on you. We recommend using a trackable method, since we are not responsible for items lost or damaged in transit. Customer is responsible for all related shipping costs for returns and exchanges. 

Once item is received by Think Blue The Brand, you will receive a confirmation e-mail within 3 working days. We will refund the money within 14 business days, by the same method you used to pay. 

To be eligible for a return, the piece must be unworn and sent back in its original packaging.  Think Blue The Brand reserves the right to refuse returned items, when the product(s) are worn, damaged or incomplete. You cannot return or exchange items that are custom made. 

If you wish to exchange your item(s), please return your unwanted item(s) for a refund and place a new order on https://thinkbluethebrand.com

The costs and responsibility for returning are on you. We recommend using a trackable method, since we are not responsible for items lost or damaged in transit. Customer is responsible for all related shipping costs for returns and exchanges. 

Once item is received by Think Blue The Brand, you will receive a confirmation e-mail within 3 working days. We will refund the money within 14 business days, by the same method you used to pay. 

To be eligible for a return, the piece must be unworn and sent back in its original packaging.  Think Blue The Brand reserves the right to refuse returned items, when the product(s) are worn, damaged or incomplete. You cannot return or exchange items that are custom made. 

If you have received defective or wrong item(s), we sincerely apologize. Please contact us directly at contact@thinkbluethebrand.com, and let us know the following details:

• What the problem is,
• Your Order Number,
• Product number and, or product name,
• If you want a refund or replacement

Kindly remember: it is important to retain both the boxes along with their shipping labels and packaging. In case of any issues, you may also be requested to provide photographic proof. In case of a defective or wrong item, we will of course cover the costs for the return.